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Product Manager at Ring

Location
Hybrid
Job type
Full time
Posted on 11 Oct
Description

About the Role:


The Product Manager is responsible for product planning and execution throughout the Product Life Cycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the engineering, sales, marketing, and support team to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.


Product Strategy

  • Leading the evolution of Ring's software vision, strategy, and product roadmap.
  • Overseeing research and analysis that lead to informed decision-making by the board on issues such as cost, utility, and timelines for products;
  • Establishing the methodologies and procedures for conducting market research, design conceptualization, prototyping, and product development;
  • Conducting analyses such as gap analysis to establish product differentiation and execution strategies that will lead to a product’s ultimate success;


Product Development

  • Developing the necessary business cases for Ring-specific products and leading the process of securing board approval for any required investment;
  • Leading the transformation of signed-off product ideas into actionable concepts, timelines, and projects that align with the overall product strategy
  • Managing the day-to-day execution of all product activities, coordinating the functions of:
  • Product design and development – establish and oversee a group of product owners
  • Product launch and marketing – develop specific go-to-market strategies, leveraging the consulting leadership and integrating their sales capability with direct sales and marketing efforts from a dedicated team.
  • Product implementation and ongoing support – establish and lead an implementation, support, and customer retention team including leadership for the in-house analytics team, to embed products with clients and ensure the value of the product is realized and churn minimized;
  • Product maintenance and continuous improvement – ensure they have the necessary infrastructure in place, in terms of both people and systems, to ensure the stability and continual evolution of the systems architecture and back-end processes, including quality and GDPR considerations


Go to Market

  • Helping to identify target client segments and markets, evaluate market trends and competition strategies to inform recommendations on product pricing and positioning;
  • Tracking and monitoring the commercial success of products relative to business case/plan expectations and taking remedial action if not meeting expectations;


Skills And Expertise

  • Demonstrable track record of successfully taking products to market, ideally a consumer-facing product of significant scale
  • Strong experience in making data-driven decisions
  • Minimum 2 years experience in software development and 2+ years of product management experience in a B2C domain/Fintech industry.


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Why work at Ring

Ring, a leader in smart home security products, offers a compelling work environment that thrives on innovation, diversity, and collaborative problem-solving. As a subsidiary of Amazon, Ring combines the agility of a startup with the resources and stability of a Fortune 500 company, creating an ideal workplace for professionals who want to make a difference in tech and home security solutions.

At Ring, employees have the chance to work on groundbreaking technologies that impact the lives of millions globally. The company prioritizes a balanced lifestyle, offering flexible work arrangements including hybrid positions, which is a testament to its commitment to employee well-being and productivity. Working at Ring means being part of a mission-driven organization that values transparency, inclusivity, and customer obsession, aiming to create a safer community for everyone.

Moreover, Ring provides its team members with continuous learning opportunities and career growth paths, whether you're an entry-level associate or a senior executive. Employees are encouraged to pursue further education and skills development, making Ring an excellent place to build and expand your career.

What's it like to work at Ring

Working at Ring means becoming part of a close-knit, dynamic team that is passionate about redefining modern security systems. The culture at Ring encourages creativity and collaboration, where diverse perspectives are not only welcomed but are seen as crucial in developing innovative solutions. Employees at Ring are empowered to take initiative and solve problems proactively, contributing to impactful projects from day one.

The company fosters a supportive and inclusive work environment, providing a platform for all voices to be heard and valued. This democratic approach makes decision-making transparent and ensures everyone is aligned with the company's vision and goals. Furthermore, the work atmosphere is enriched by regular team activities and events which strengthen comradery and reinforce the company's core values of respect and integrity.

Ring’s commitment to work-life balance is evident in its flexible working arrangements and comprehensive benefits package. Employees appreciate the company's efforts to maintain a healthy work-life harmony, which includes generous leave policies, parental support, and wellness programs. This support system makes working at Ring not just about career growth, but also about personal development and wellbeing.

What's it like to work as a Product Manager at Ring

As a Product Manager at Ring, you play a pivotal role in shaping the future of smart home technology. This role demands a strategic mindset, as you’ll be responsible for defining product visions, managing product lifecycles, and orchestrating cross-functional teams to deliver innovative solutions. The position is highly collaborative, requiring effective communication with engineers, designers, and marketing professionals to align product strategies with customer needs and company goals.

Product Managers at Ring lead projects with autonomy, harnessing data-driven insights to prioritize features and enhancements that enhance user experience and value. This role offers a unique opportunity to be at the forefront of technological advancements, driving projects from conception to launch and beyond, ensuring that Ring’s products remain competitive and relevant in a fast-evolving market.

Moreover, the role is supported by a robust framework of mentorship and professional development. Ring invests in the growth of its Product Managers by offering access to leadership programs, training workshops, and industry conferences, ensuring you stay equipped with the latest skills and knowledge in product management.

Product Manager interview questions at Ring

Candidates interviewing for Product Manager positions at Ring can expect a comprehensive process designed to assess both technical acumen and cultural fit. Typical interview questions may include:

  1. Can you describe a successful product you have managed from start to finish, and what made it a success?
  2. How do you prioritize tasks when developing a product roadmap?
  3. Explain a situation where you had to resolve conflicts within your project team.
  4. How do you use customer feedback to improve a product?
  5. Describe a time you had to persuade stakeholders to approve a product decision.
  6. What metrics do you consider important when evaluating a product’s success?
  7. How do you handle product failures or setbacks?
  8. Can you give an example of a disruptive product currently in the market and why you think it is disruptive?

These questions are designed to evaluate your problem-solving abilities, leadership skills, and your ability to leverage data in decision-making processes.

Product Manager interview preparation at Ring

Preparing for a Product Manager interview at Ring involves thorough research and understanding of the company’s product lineup and market positioning. A good starting point is to familiarize yourself with Ring's suite of products and identify key features that align with industry trends and customer needs. It is beneficial to review recent press releases, earnings reports, and case studies to get a comprehensive view of the company’s business model and growth strategy.

Additionally, practice articulating your product management experiences clearly and succinctly. Focus on illustrating your impact on past projects, challenges faced, and how you measured success. Be prepared to demonstrate your strategic thinking abilities and the analytical skills you use in solving complex product-related problems.

Technical preparation should not be overlooked. While the role is managerial, having a basic understanding of the technical aspects of Ring’s products will be advantageous. Moreover, prepare questions for your interviewers that reflect your genuine interest in the role and the company’s future endeavors.

Product Manager interview tips at Ring

  1. Showcase Problem-Solving Skills: Be prepared to discuss real-world scenarios where you successfully navigated challenges or overcame obstacles in product management.

  2. Highlight Collaboration and Leadership: Demonstrate your ability to lead cross-functional teams and collaborate effectively with diverse groups, emphasizing your communication skills.

  3. Understand Ring’s Culture: Show that you resonate with Ring's mission and values by discussing how your experience aligns with the company’s goals of safety, customer satisfaction, and innovation.

  4. Be Data-Driven: Ring is a tech-forward company that values metrics and data. Discuss how you use data to drive product decisions and improve user experience.

  5. Prepare with STAR Method: Structure your answers around the Situation, Task, Action, and Result framework to keep your responses clear and impactful.

By approaching your interview with these tips in mind, you’ll be positioned as a strong candidate who not only fits the technical requirements of the role but also the cultural values of Ring.